/* Fidelización · YT Grupo. Diseño del piloto: marca azul noche + fucsia, tema oscuro primero. */
:root {
  --navy: #000127;
  --surface: #000127;
  --raised: #0b0d3a;
  --sunken: #05062e;
  --line: #2a2d6b;
  --line-strong: #6d71ad;
  --ink: #ffffff;
  --ink-muted: #a9abc9;
  --accent: #e01267;
  --on-accent: #ffffff;
  --accent-text: #ff4d8d;
  --link: #5b95f0;
  --focus: #5b95f0;
  --success: #3ccf8e;
  --warning: #f5a524;
  --danger: #ff6b5e;
  --s-cola: #6d71ad;
  --s-env: #2a72ea;
  --s-ent: #8442a5;
  --s-lei: #e01267;
  --wsp-bg: #0b141a;
  --wsp-bubble: #005c4b;
  --wsp-ink: #e9edef;
  --wsp-meta: #8696a0;
  --gradient: linear-gradient(90deg, #2a72ea 0%, #8442a5 50%, #e01267 100%);
  --font-sans: Sora, "Segoe UI", system-ui, sans-serif;
  --font-mono: "IBM Plex Mono", ui-monospace, Consolas, monospace;
  --r-sm: 4px;
  --r-md: 8px;
  color-scheme: dark;
}
@media (prefers-color-scheme: light) {
  :root {
    --surface: #f6f6fa; --raised: #ffffff; --sunken: #ececf4; --line: #d7d8e6; --line-strong: #80839f;
    --ink: #000127; --ink-muted: #4a4c6e; --accent-text: #c8185c; --link: #1f5fcf; --focus: #1f5fcf;
    --success: #0e7a4f; --warning: #9a5200; --danger: #c4321f; --s-cola: #80839f;
    --wsp-bg: #efeae2; --wsp-bubble: #d9fdd3; --wsp-ink: #111b21; --wsp-meta: #667781;
    color-scheme: light;
  }
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; background: var(--surface); color: var(--ink); font-family: var(--font-sans); font-size: 15px; line-height: 1.5; }
button, input, select, textarea { font: inherit; color: inherit; }
a { color: var(--link); }
:focus-visible { outline: 2px solid var(--focus); outline-offset: 2px; }
h1, h2, h3 { text-wrap: balance; margin: 0; }
p { margin: 0; }
code { font-family: var(--font-mono); font-size: .9em; background: var(--sunken); padding: 1px 5px; border-radius: var(--r-sm); }
.mono { font-family: var(--font-mono); font-variant-numeric: tabular-nums; }
.muted { color: var(--ink-muted); }
.small { font-size: 13px; }
.overline { font-size: 12px; font-weight: 600; letter-spacing: .08em; text-transform: uppercase; color: var(--ink-muted); }
.h3 { font-size: 18px; font-weight: 600; }
.ok-text { color: var(--success); }
.warn-text { color: var(--warning); }
.bad-text { color: var(--danger); }
.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }

/* Barra superior */
.topbar { background: var(--navy); color: #fff; position: sticky; top: 0; z-index: 20; }
.topbar-inner { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 24px; padding: 12px 16px; max-width: 1180px; margin: 0 auto; }
.brand { display: flex; align-items: baseline; gap: 10px; color: #fff; text-decoration: none; }
.brand b { font-size: 18px; letter-spacing: .02em; }
.brand span { color: #a9abc9; font-size: 13px; }
.nav { display: flex; gap: 4px; margin-left: auto; flex-wrap: wrap; align-items: center; }
.nav a { color: #a9abc9; padding: 8px 12px; border-radius: var(--r-sm); font-weight: 600; font-size: 14px; text-decoration: none; }
.nav a[aria-current="page"] { color: #fff; background: #1a1d55; }
.nav a:hover { color: #fff; }
.nav .sep { width: 1px; height: 20px; background: #2a2d6b; margin: 0 6px; }
.user { display: flex; align-items: center; gap: 10px; font-size: 13px; color: #a9abc9; }
.user button { background: transparent; border: 1px solid #2a2d6b; color: #a9abc9; border-radius: var(--r-sm); padding: 4px 10px; cursor: pointer; font-size: 13px; }
.user button:hover { color: #fff; border-color: #6d71ad; }
.arc { height: 4px; background: var(--gradient); }

main { max-width: 1180px; margin: 0 auto; padding: 24px 16px 64px; display: grid; gap: 24px; }
.notice { font-size: 13px; border: 1px dashed var(--line-strong); border-radius: var(--r-md); padding: 8px 12px; color: var(--ink-muted); }
.notice.warn { border-color: var(--warning); color: var(--ink); }
.notice b { color: var(--warning); }
.flash { border-radius: var(--r-md); padding: 10px 14px; font-size: 14px; border: 1px solid var(--line-strong); background: var(--raised); }
.flash.success { border-color: var(--success); }
.flash.danger { border-color: var(--danger); }
.flash.warning { border-color: var(--warning); }

/* Encabezado de página */
.today { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: flex-end; gap: 16px; }
.today h1 { font-size: clamp(26px, 4vw, 36px); line-height: 1.15; font-weight: 700; letter-spacing: -.01em; margin-top: 4px; }
.today h1 em { font-style: normal; color: var(--accent-text); }
.today .sub { margin-top: 6px; color: var(--ink-muted); max-width: 70ch; }
.sync { font-size: 13px; color: var(--ink-muted); text-align: right; }
.sync .ok { color: var(--success); font-weight: 600; }
.sync .bad { color: var(--danger); font-weight: 600; }

.flow { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); background: var(--raised); border: 1px solid var(--line); border-radius: var(--r-md); overflow: hidden; margin: 0; padding: 0; }
.flow li { list-style: none; padding: 14px 16px; border-right: 1px solid var(--line); min-width: 0; }
.flow li:last-child { border-right: 0; }
.flow .step { font-family: var(--font-mono); font-size: 12px; color: var(--accent-text); }
.flow b { display: block; font-size: 14px; margin-top: 2px; }
.flow span { display: block; font-size: 13px; color: var(--ink-muted); }

.panel { background: var(--raised); border: 1px solid var(--line); border-radius: var(--r-md); padding: 20px 24px; min-width: 0; }

/* Grupos Día 1 / Día 2 */
.groups { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; }
.group { display: grid; gap: 12px; align-content: start; }
.group-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 12px; }
.big { font-family: var(--font-mono); font-size: 40px; line-height: 1; font-weight: 500; margin-top: 8px; }
.big small { font-family: var(--font-sans); font-size: 14px; color: var(--ink-muted); font-weight: 400; margin-left: 6px; }
.facts-inline { display: flex; flex-wrap: wrap; gap: 6px 16px; font-size: 13px; color: var(--ink-muted); }
.tag { display: inline-block; font-size: 12px; font-weight: 600; padding: 2px 8px; border-radius: var(--r-sm); background: var(--sunken); white-space: nowrap; }
.tag.ok { color: var(--success); }
.tag.warn { color: var(--warning); }
.tag.bad { color: var(--danger); }
.tag.info { color: var(--link); }
.check { display: inline-flex; align-items: center; gap: 8px; font-size: 14px; font-weight: 600; cursor: pointer; white-space: nowrap; }
.check input { width: 18px; height: 18px; accent-color: var(--accent); }
details > summary { cursor: pointer; color: var(--link); font-size: 14px; list-style: none; }
details > summary::-webkit-details-marker { display: none; }
details > summary:hover { text-decoration: underline; }
.mini { list-style: none; margin: 10px 0 0; padding: 12px 0 0; display: grid; gap: 8px; border-top: 1px solid var(--line); }
.mini li { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 8px; font-size: 13px; align-items: start; }
.row-actions { display: flex; gap: 6px; flex-wrap: wrap; justify-content: flex-end; }

/* Aprobación */
.approve { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; gap: 16px; border-color: var(--line-strong); }
.approve.confirm { border-color: var(--accent); }
.approve .tot { font-size: 16px; }
.approve .tot b { font-family: var(--font-mono); font-weight: 500; font-size: 22px; }
.modes { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 10px; }
.mode { display: flex; gap: 8px; align-items: flex-start; border: 1px solid var(--line-strong); border-radius: var(--r-md); padding: 8px 12px; cursor: pointer; font-size: 13px; }
.mode:has(input:checked) { border-color: var(--accent); background: var(--sunken); }
.mode input { accent-color: var(--accent); margin-top: 3px; }
.mode b { display: block; font-size: 14px; }
.btns { display: flex; flex-wrap: wrap; gap: 8px; }
.btn { display: inline-block; border-radius: var(--r-md); padding: 10px 16px; font-weight: 600; font-size: 14px; cursor: pointer; border: 1px solid var(--line-strong); background: transparent; color: var(--ink); white-space: nowrap; text-decoration: none; }
.btn:hover:not(:disabled) { border-color: var(--ink); }
.btn.primary { background: var(--accent); border-color: var(--accent); color: var(--on-accent); }
.btn.primary:hover:not(:disabled) { filter: brightness(1.08); }
.btn.wsp { background: #1f8f5f; border-color: #1f8f5f; color: #fff; }
.btn.sm { padding: 6px 12px; font-size: 13px; }
.btn:disabled { opacity: .45; cursor: not-allowed; }

/* Burbuja de WhatsApp */
.bubble-wrap { background: var(--wsp-bg); border-radius: var(--r-md); padding: 14px; margin-top: 10px; }
.bubble { background: var(--wsp-bubble); color: var(--wsp-ink); border-radius: 8px 0 8px 8px; padding: 8px 10px 6px; margin-left: 24px; white-space: pre-wrap; word-break: break-word; font-size: 13px; line-height: 1.45; max-height: 340px; overflow: auto; }
.bubble + .bubble { margin-top: 8px; }
.bubble .time { display: block; text-align: right; font-size: 11px; color: var(--wsp-meta); margin-top: 4px; }

/* Avance del envío */
.prog { display: flex; height: 12px; border-radius: 6px; overflow: hidden; background: var(--sunken); margin: 14px 0 10px; }
.prog i { display: block; height: 100%; transition: width .3s ease; }
.legend { display: flex; flex-wrap: wrap; gap: 6px 18px; font-size: 13px; color: var(--ink-muted); }
.legend i { display: inline-block; width: 10px; height: 10px; border-radius: 2px; margin-right: 6px; vertical-align: -1px; }
.legend b { color: var(--ink); font-family: var(--font-mono); font-weight: 500; margin-left: 4px; }
.tbl-wrap { overflow-x: auto; margin-top: 16px; }
table { width: 100%; border-collapse: collapse; font-size: 13px; }
th { text-align: left; font-weight: 600; color: var(--ink-muted); font-size: 12px; padding: 8px 10px; border-bottom: 1px solid var(--line); white-space: nowrap; }
td { padding: 8px 10px; border-bottom: 1px solid var(--line); vertical-align: top; }
td.t { font-family: var(--font-mono); font-variant-numeric: tabular-nums; white-space: nowrap; color: var(--ink-muted); }
td.num, th.num { text-align: right; font-family: var(--font-mono); font-variant-numeric: tabular-nums; }
.st { font-size: 12px; font-weight: 600; white-space: nowrap; }
.st.PENDIENTE, .st.EN_COLA { color: var(--ink-muted); }
.st.ABIERTO { color: var(--warning); }
.st.ENVIADO, .st.ENTREGADO { color: var(--link); }
.st.LEIDO { color: var(--success); }
.st.FALLIDO { color: var(--danger); }
.st.OMITIDO { color: var(--ink-muted); text-decoration: line-through; }
.who { color: var(--ink); font-weight: 600; text-decoration: none; }
.who:hover { color: var(--link); text-decoration: underline; }

/* Requieren atención */
.excl { display: grid; gap: 10px; }
.excl-row { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 8px 16px; align-items: center; padding-top: 10px; border-top: 1px solid var(--line); }
.excl-row:first-child { border-top: 0; padding-top: 0; }
.fix { display: flex; gap: 8px; flex-wrap: wrap; justify-content: flex-end; align-items: center; }
.input { background: var(--surface); border: 1px solid var(--line-strong); border-radius: var(--r-sm); padding: 7px 10px; min-width: 0; color: var(--ink); }
textarea.input { width: 100%; font-family: var(--font-mono); font-size: 13px; line-height: 1.5; }
.fix .input { width: 140px; font-family: var(--font-mono); }
.fix .input.wide { width: 220px; font-family: var(--font-sans); }

/* Cliente 360 */
.c360 { display: grid; grid-template-columns: 300px minmax(0, 1fr); gap: 24px; align-items: start; }
.search { width: 100%; margin-bottom: 12px; padding: 9px 12px; }
.results { display: grid; gap: 4px; max-height: 72vh; overflow: auto; }
.results a { display: block; text-decoration: none; color: var(--ink); border: 1px solid transparent; border-radius: var(--r-md); padding: 10px 12px; }
.results a:hover { background: var(--raised); }
.results a[aria-current="true"] { background: var(--raised); border-color: var(--line); }
.results b { display: block; font-size: 14px; }
.results span { font-size: 12px; color: var(--ink-muted); }
.facts { display: grid; grid-template-columns: repeat(auto-fill, minmax(160px, 1fr)); gap: 12px 24px; margin: 16px 0 0; }
.facts dt { font-size: 12px; color: var(--ink-muted); }
.facts dd { margin: 0; font-weight: 600; font-size: 14px; }
.msg { border-top: 1px solid var(--line); padding-top: 16px; margin-top: 16px; }
.msg-head { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; justify-content: space-between; margin-bottom: 12px; }
.steps { display: grid; grid-template-columns: repeat(6, minmax(0, 1fr)); margin: 0; padding: 0; }
.steps li { list-style: none; position: relative; padding: 14px 6px 0 0; min-width: 0; }
.steps li::before { content: ""; position: absolute; top: 4px; left: 0; right: 0; height: 2px; background: var(--line); }
.steps li::after { content: ""; position: absolute; top: 0; left: 0; width: 10px; height: 10px; border-radius: 50%; background: var(--surface); border: 2px solid var(--line-strong); }
.steps li.on::before { background: var(--s-env); }
.steps li.on::after { background: var(--s-env); border-color: var(--s-env); }
.steps li.lei::after { background: var(--s-lei); border-color: var(--s-lei); }
.steps li.bad::after { background: var(--danger); border-color: var(--danger); }
.steps b { display: block; font-size: 12px; }
.steps span { display: block; font-family: var(--font-mono); font-size: 12px; color: var(--ink-muted); }
.log { list-style: none; margin: 10px 0 0; padding: 0; display: grid; gap: 4px; font-size: 12px; color: var(--ink-muted); }

/* Analítica */
.kpis { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; }
.kpi { background: var(--raised); border: 1px solid var(--line); border-radius: var(--r-md); padding: 16px 20px; min-width: 0; }
.kpi .v { font-family: var(--font-mono); font-size: 30px; font-weight: 500; line-height: 1.2; margin-top: 4px; }
.kpi .v.hl { color: var(--accent-text); }
.kpi small { display: block; font-size: 12px; color: var(--ink-muted); margin-top: 2px; }
.board { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 16px; }
.funnel { display: grid; gap: 10px; margin: 14px 0 0; padding: 0; }
.funnel li { list-style: none; display: grid; grid-template-columns: 120px minmax(0, 1fr) 100px; gap: 12px; align-items: center; font-size: 13px; }
.funnel .bar { height: 22px; background: var(--sunken); border-radius: var(--r-sm); overflow: hidden; }
.funnel .bar i { display: block; height: 100%; }
.funnel .n { text-align: right; font-family: var(--font-mono); }
.chart-wrap { overflow-x: auto; margin-top: 10px; }
.reasons { list-style: none; margin: 14px 0 0; padding: 0; display: grid; gap: 8px; }
.reasons li { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 12px; font-size: 13px; }
.note { font-size: 12px; color: var(--ink-muted); margin-top: 10px; }

/* Formularios de configuración */
.form { display: grid; gap: 16px; max-width: 760px; }
.field { display: grid; gap: 6px; }
.field label { font-weight: 600; font-size: 14px; }
.field .help { font-size: 12px; color: var(--ink-muted); }
.field .input { width: 100%; padding: 9px 12px; }
.split { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 24px; align-items: start; }
.pills { display: flex; flex-wrap: wrap; gap: 6px; }
.pills a { padding: 6px 12px; border-radius: var(--r-sm); border: 1px solid var(--line); text-decoration: none; color: var(--ink-muted); font-weight: 600; font-size: 14px; }
.pills a[aria-current="page"] { color: var(--ink); border-color: var(--accent); }
.versions { list-style: none; margin: 10px 0 0; padding: 0; display: grid; gap: 6px; font-size: 13px; }
.versions li { display: flex; justify-content: space-between; gap: 8px; border-bottom: 1px solid var(--line); padding-bottom: 6px; }
details.card { background: var(--raised); border: 1px solid var(--line); border-radius: var(--r-md); padding: 14px 18px; }
details.card[open] > summary { margin-bottom: 14px; }
details.card > summary { color: var(--ink); font-weight: 600; }

/* Login */
.login { max-width: 400px; margin: 10vh auto 0; }
.login .panel { display: grid; gap: 16px; }

@media (max-width: 860px) {
  .flow { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .flow li:nth-child(2) { border-right: 0; }
  .flow li:nth-child(-n+2) { border-bottom: 1px solid var(--line); }
  .groups, .c360, .board, .split { grid-template-columns: minmax(0, 1fr); }
  .kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .steps { grid-template-columns: repeat(3, minmax(0, 1fr)); row-gap: 14px; }
}
@media (max-width: 560px) {
  .panel { padding: 16px; }
  .excl-row, .mini li { grid-template-columns: minmax(0, 1fr); }
  .fix, .row-actions { justify-content: flex-start; }
  .sync { text-align: left; }
  .funnel li { grid-template-columns: 90px minmax(0, 1fr) 80px; }
}
@media (prefers-reduced-motion: reduce) { .prog i { transition: none; } }